Services

The Timing Process

At Chip-2-Chip, we want you to have the best, possible race experience.  Our process allows us to provide the quality you expect in timing your event.  Here’s how we can help you: 


The Proposal Process

  • ​Submit your information for a quote using our Bid Request Form.​
  • ​We will check our calendars for availability
  • ​​If we have any questions, we will contact you via phone ​at the number listed.
  • ​​​If we are available, we will send you a Proposal via email.
  • ​​​We are available for questions at any time, please feel free to call.​
  • ​​After you agree to the Proposal, you will need to sign the agreement and return it to us via email and mail the original and the deposit check.
  • ​​​Once we receive your deposit, you are booked!

Online Registration Process

  • ​​​​​​If you are using Active.com for registration, you have the option of setting us as your timer.  We will download the participant information directly, assign race numbers, and return the registration list to you.  We will do the same if you are using GetMeRegistered.com.  We will need some info. from you.
  • If you are using another registration service, you will ​need to provide us an Excel spreadsheet or a .csv file.

Mail-In Registrations

  • You will be responsible for documenting mail-in registrations and sending them to us with the online registrations using Excel or .csv format.
  • We will send you a customized excel spreadsheet to enter your participants.
  • We will combine the registrations into a single registration list and and assign the bib numbers.

Bib Distribution

  • We will provide Road ID bibs for your race for all Timed Participants.  Client must also mention Road ID as a sponsor​
  • Unless early packet pickup is arranged, all Disposable Bibs will be brought on race day.
  • If you have ordered customized bibs, we will need to receive those bibs at least two (2) weeks prior to your event date to ensure they are tagged.


Bib Number Assignments

  • We will assign race numbers if you choose our free bibs. 
  • ​If you send bibs to us, either Chip-2-Chip or the event can assign bib numbers.
  • If the event chooses to assign the bib numbers, it will be responsible for providing an excel or .txt file to us.​
Race-Day Process



  • We will arrive approximately 1.5 - 2 hours prior to the race.
  • We will contact the Race Director at the mobile number, confirm the race course and any details necessary to service your event.
  • We will provide you with any bib/chips necessary for your race upon arrival.
  • We will train your volunteers in the registration process and work with you on the most efficient method for shuttling the data between the registration personnel and our timing personnel.   We will accept race-day registrations  from the Race Director or Event Staff only.
  • We recommend shutting down race day registration 10 minutes prior to the race.
  • The race is started by either our team, or yours, whichever is coordinated.
  • Scoring of the race begins by our team.
  • Our team manually registers the first 10-20 runners crossing the finish line.
  • Preliminary results are posted at  30 minutes into the race and then 10 - 15 minute intervals at the designated posting location.
  • Scoring continues until an adequate number of finishers are recorded for the respective winners catgories.
  • A preliminary awards report is generated and reviewed with the Race Director.
  • A final awards report is generated and provided to the Race Director.
  • Scoring continues until the final finisher crosses the finish line.
  • Results are posted online following the conclusion of the race within 4-6 hours, usually less.
    • Chip-2-Chip will answer any participant inquiries directly, and make necessary adjustments to results.



    

    

    ​Race Directing Services - Some Have Additional Fees
    • ​Online registration management including setup and payment direction (GMR or TheDriven no charge.  Must have all information from Race Director.)
    • Some assistance in race planning proceedings 
    • Assistance in promoting race in various calendars, publications and websites (calendars, free)
    • Award contacts
    • Instruction for packet pickup and race day registration
    • Supervise race day set-up including registration, packet pickup 
    Contact us to discuss any details of your event and how we may be of service.